INALA 2020 Award Recipients

Aug 12 2020

INALA 2020 Award Recipients

CONGRATULATIONS! To our 2020 INALA Award Winners!
We would be hard pressed to find a time in recent history when making “the best of how things work out” was more challenging than this year. However, we heard story after story of people going above and beyond in amazingly creative ways to help make resident’s days brighter. You can read the stories of this year’s INALA Award Winners below.
This year’s winners represent scores of Senior Living staff who have been doing incredible work during this pandemic. Thank you, really does not express the gratitude all of us at Indiana Assisted Living Association and Leading Age Indiana feel for each and every one of you working in the Senior Living profession. The caring, passion, and compassion shown every day is simply overwhelming. Thank you so much for giving of yourself every day.

 

Outstanding Activity Director

LINDSAY WATTS

Woodland Terrace of New Palestine

 

Lindsey has been fostering the enthusiasm of residents and the local community for nearly two years as Life Enrichment Director at Woodland Terrace, New Palestine.

As her Executive Chef commented:

“Lindsay is always thinking big picture and no picture is too big for her ability to pull off the impossible.”

One of her “impossible” events occurred this past May.  With the shutdown of the Indy 500, Lindsey organized a Race Weekend complete with a parade of 100+ vintage cars, Corvettes, pace cars, firetrucks, and police vehicles…. Followed up with a flyover of an F-16!

Another co-worker commented “Lindsey always has a smile, throws in a little silliness and makes the residents really feel involved and loved.  They have come to count on her and get excited about what’s coming up next!

To get an idea of her creativeness, you just need to check out her YouTube videos, one of which recently received over 4,000 likes!

 

CONTRATULATIONS TO LINDSAY WATTS,

LIFE ENRICHMENT DIRECTOR

WOODLAND TERRACE OF NEW PALESTINE

2020 RECIPIENT OF INALA’S OUTSTANDING ACTIVITY DIRECTOR!

 

 

Leader Under 40

ALLEGRA HEIN

Woodland Terrace of Carmel

Alegra is a board-certified music therapist and Neurologic Music Therapist.  She has earned a bachelor’s degree in performing arts and a master’s degree in Piano and Performance.

As part of the Justus Regional team, she is more than a talented music therapist.  She is a confident, empathetic, and passionate leader.

As Patrick Singleton, Executive Director at Woodland Terrace Carmel commented:

“You could look out your window and see Allegra pushing her piano on to the next performance for hours on end just to bring a little music and happiness to our residents while they were quarantined at home…

And…For those residents that were looking to engage even further, she helped coordinate a program with the University of Indianapolis that allowed residents to interact with local college students studying music”

The key to happiness is making the music louder than the chaos…and no matter how much chaos occurred during this pandemic, this quiet leader kept making sure that her music was louder than it all.

CONGRATULATIONS TO ALLEGRA HEIN

REGIONAL MUSIC THERAPIST

WOODLAND TERRACE OF CARMEL

2020 RECIPIENT OF INALA’S LEADER UNDER 40 AWARDS!

 

 

Caregiver of the Year

MICHAEL TATE

C.N.A.

Woodland Terrace of New Palestine

Mike has been a Certified Nurse Aid for 15 years and is also Woodland Terrace of New Palestine’s first ever restorative aide.

The COVID-19 Crisis brought new challenges to both staff and leadership.  One of those challenges was the need to organize a dedicated team of “Designated Caregivers”, which meant in the event there was a COVID positive resident, one caregiver would take care of them, thereby limiting exposure to others.  Mike was one of the first ones to volunteer, putting himself at greater risk of contracting the virus by doing so.

A colleague of Mike says: “Mike jumps in wherever he is needed, he just gets it done.  He is genuine.  He is selfless.  We are privileged to have him amongst our ranks.”

 

CONGRATULATIONS TO Michael Tate

Certified Nursing Assistant

WOODLAND TERRACE OF NEW PALESTINE

2020 RECIPIENT OF INALA’S CAREGIVER OF THE YEAR AWARD!

 

 

Outstanding Community Director

ANGELA OTIS

Executive Director

Silver Birch at Cook Road

Angela has been Executive Director at Silver Birch for two years.  She began with Solver Birch opening their first community in Fort Wayne and after achieving 100% occupancy within 8 months.  Angela was then given the opportunity to open a second location in Fort Wayne and has been able to maintain high standards of care while hitting her goals even during the pandemic.

Angela is described as “sincere, passionate, compassionate, selfless, and hardworking.  She leads with a servant’s heart and is always looking for how she and her team can improve and do things better.

Some of the ways Angela shows the residents they are most important include bringing residents to her family home for fishing trips.  And, some residents have enjoyed a Thanksgiving meal at her home.

As one of her teammates noted, “She is the kind of leader who is not afraid to come from behind her desk and get her hands dirty.”

 

CONGRATULATIONS TO ANGELA OTIS

Executive Director

Silver Birch at Cook Road

2020 RECIPIENT OF INALA’S OUTSTANDING COMMUNITY DIRECTOR AWARD!

 

 

Outstanding Food Service Director

BRYAN FRIEDRICH

Executive Chef

Woodland Terrace of New Palestine

Bryan has been creating special dishes for Woodland Terrace and the greater public for four years.  Of course, in March the dining room had to be closed and all outside visitors restricted.

Bryan met this challenge head on.  He and his staff continued serving a full menu to residents in their apartments anytime between the hours of 7:00 A.M. and 7 P.M. Seven days a week.  Chef Bryan did not stop there.  He then went on to implement an additional menu that revolved around foods that boost the immune system.  With the fear of a spread of Corona virous on everyone’s mind this not only added some great food to an already robust menu but also helped ease the resident’s minds.

When guidance from the Department of Health was released allowing residents to return to the dining room with special precautions in place, Chef Bryan went all out providing special deserts and menus along with live music.

His colleagues say that Chef Bryan’s passion shows on a daily basis.  The residents and staff at Woodland Terrace New Palestine are anxious for what he will come up with next….. So are we, Bryan.  Keep serving it up!

 

CONGRATULATIONS TO BRYAN FRIEDRICH

Executive Chef

Woodland Terrace of New Palestine

2020 RECIPIENT OF INALA’S OUTSTANDING FOOD SERVICE DIRECTOR AWARD!

 

 

Outstanding Marketing Director

SUSAN BUCKINGHAM

Marketing Director

Silver Birch Muncie

For the past two years, Susan has been living out the Silver Birch Mission Statement of “Inspiring Purposeful Lives for All”.

One example of living this mission came when Susan was contacted by a hospice company regarding an individual who needed to move to Silver Birch Muncie but who would not leave her cats….. Not several cats but several DOZEN cats!  Susan worked diligently with the Hospice Agency, Animal Control, and animal shelter in Muncie to capture and place all of the cats somewhere safe. Susan, herself purchased live traps and spent many hours carefully capturing the cats and giving them to the animal rescue for safe placement.

The cat story is not the only example.  Susan has worn her rain boots into homes infested with bedbugs, packed entire homes of personal belongings, and bought linens to make sure that any new resident’s first experience is extraordinary.  Susan goes above and beyond for all inquiries, regardless if they move into her community or not.  This type of assistance may seem above and beyond the call of duty but to Susan it is just “the right thing to do to help people.”  As Susan’s VP of Sales put it, “It is Susan’s willingness to do the right thing that has her hitting her goals every single time.”

 

CONGRATULATIONS TO Susan Buckingham

Marketing Director

Silver Birch of Muncie

2020 RECIPIENT OF INALA’S OUTSTANDING Marketing DIRECTOR AWARD!

 

Outstanding Nurse Leader

DIANE KOHAN

Regional Health Services Director

Woodland Terrace of New Palestine

For the past 5 years Diane has accomplished remarkable outcomes for the Justus Companies Team.  She has helped open several new communities, written policy, and procedures, educated staff, and provided much needed support to the Health Service Directors in her charge.  Under Diane’s leadership all of her community’s medical records were fully integrated into Electronic Medical Records or EMR, 6 months ahead of schedule!

Every leader accomplishes difficult goals and faces moments of crises.  However, it is safe to say that the ongoing COVID-19 crisis continues to top the list.  During this crisis Diane has remained steady… Writing, and implementing policies that change sometimes weekly and many times daily.  Not only was she implementing new policies to keep her residents safe, but she was also, somehow finding Personal Protective Equipment when there was none to be found through traditional channels.  As one of her colleagues stated “a small part of me thinks she was waiting at the docks in a hazmat suit, pointing a temperature gun at them and demanding PPE!!!

When things get difficult, her peers advise to just breath and channel Diane and somehow when they channel Dianne, the cloud disappears, the sun shines and all is well again.

 

CONGRATULATIONS TO Diane Kohan

Regional Health Services Director

Woodland Terrace of New Palestine

2020 RECIPIENT OF INALA’S OUTSTANDING Nurse Leader AWARD!

 

 

Assisted Living Community of the Year

THE LELAND LEGACY

Richmond Indiana

The Leland Legacy is located in a restored hotel that was built in1928.  As an Assisted Living Community, it has come to be the home for 100 residents and 62 staff members bringing both together as family.  Atop the 7 story building, in the heart of downtown, passersby are greeted with messages.  Currently the large banner simply shows a giant smiley face with the word “SMILE” to help lift the spirits of all.

Here are some quotes from people who know the Leland Legacy first hand:

“Folks at the Leland feel protected and loved and the families are often invited to these functions so that they stay connected”.

“It was a quick and easy decision to have my mother come to The Leland.  Having worked with them in various ways, I knew the best place for mom was here”

And finally:

“I write this letter in continued support of the contribution The Leland makes not only to the preservation of health within our community, but also in appreciation of community outreach efforts that benefit Richmond and Wayne County…. The Leland has a storied and colorful history of partnership with this community and the city of Richmond looks forward to many more years of working together”.  Sincerely- David M. Snow Mayor, City of Richmond.

 

CONGRATULATIONS TO Amanda Marquis, Executive Director and the entire staff of The Leland Legacy!

As the 2020 RECIPIENT OF INALA’S Assisted Living Community of the Year AWARD!

 

 

Industry Partner of the Year

Best Choice Home Care

 

Although each resident has a choice in providers, the Justus Companies work with trusted partners to provide essential resources to residents.

One of their Care Network Partners is Best Choice Home Care.  Since medical homecare is a vital part of the continuum of care model, The Justus Companies offer nursing services, physical therapy, occupational therapy and speech therapy services through Best Choice.  Especially during this pandemic, they have been wonderful to work with.  Best Choice keeps the needs of the residents first.  The communication between the teams makes integrated care seamless.  Best Choice Home Care’s willingness to entertain new ideas helped Crestwood South start a Restorative Nursing program and their physical therapist, Alix Walker works closely with the program to ensure the Crestwood team is well trained.

 

CONGRATULATIONS TO Best Choice Home Care

2020 RECIPIENT OF INALA’S Industry Partner of the Year!

 

 

Innovation of the Year

Crestwood Village South

 

During the restrictions imposed by COVID-19, the Justus Companies realized that some residents needed extra support to continue to progress or at least maintain their therapy goals.  An idea for a Restorative Nursing program grew out of the desire to help residents maintain and not decline in their mobility.  The designated Restorative Aide is trained by Best Choice and HTS to supplement their services.  A documentation system fosters communication between the Restorative Aide and the service provider.  The Restorative Aide helps to motivate the resident to complete the home exercises or escorts the resident while walking.  Activities of daily living are used by the Restorative Aide to work with the resident to maintain mobility and the program is individualized to best meet the needs of the resident.

 

CONGRATULATIONS TO Crestwood Village South

2020 RECIPIENT OF INALA’S Innovation of the Year!